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Breakout and in-depth sessions are categorized and color-coded into four tracks:
| New Media/Social Media | Marketing Communication |
| Business Issues/Senior Communicator | General Communication |
| 7:30 a.m. - 12:00 p.m. | Registration |
| 8:00 a.m. - 9:15 a.m. | Breakfast and Keynote Address |
| 9:30 a.m. - 10:45 a.m. | Breakout Sessions |
T1 - Writing for the Web: Secrets, Shortcuts and Strategies - Samantha Enslen |
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T2 - Measuring the Power of News on Advertising & Business Outcomes - Angela Jeffrey, APR |
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| 9:30 a.m. - 12:15 p.m. | In-depth Session |
| 11:00 a.m. - 12:15 p.m. | |
| 11:00 a.m. - 12:15 p.m. | Breakout Sessions |
| T6 - Healthcare's Social Media Frontier: Plugging in to the Patient - Rita Vest | |
| T7 - Principles of Strategic Communications - Robert Hastings | |
| T8 - They Are Just Not That into You: Communicating with the Millennial Generation - Dr. Jan Ferri-Reed | |
| T9 - Preparing Messages for Information Overload Environments - Julie Freeman, ABC, APR | |
| 12:30 p.m. - 2:00 p.m. | Luncheon and Keynote Address |
| 2:00 p.m. - 2:30 p.m. | Final notes and wrap-up |
| 2:30 p.m. | Conference Ends |